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Independent Housing Complaints Investigator
Posted 8 hours 33 minutes ago by Trident Group UK
Permanent
Full Time
Other
West Midlands, United Kingdom
Job Description
Trident Group - UK in Birmingham is seeking a Complaints Investigator to independently examine complex customer complaints, assess compliance with policies and codes, and drive service improvements through learning and robust reporting.
The role supports the Customer Experience Team with analysis, stakeholder engagement and accurate, fair resolutions across regulated housing services.
Trident Group UK
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