Incident Response & Postmortem Analyst

Covestic Inc in Ireland is seeking an IT Support Specialist to manage incidents and provide support for enterprise applications and infrastructure. You'll be involved in documenting significant efforts during service outages and coordinating communication with stakeholders.

The ideal candidate will possess an IT-related degree and have experience in IT support, with skills in incident management tools like ServiceNow or Jira. Strong customer service and communication skills are vital for success in this role.