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Incident Response Analyst - L1

Posted 11 days 3 hours ago by Covestic Inc

Permanent

Full Time

Other

Not Specified, Ireland

Job Description

Covestic Inc is seeking an IT incident management professional in Ireland to internalize documented procedures and coordinate with engineers during outages. You will record all efforts, craft concise summaries, and identify stakeholders, ensuring clear postmortem documentation.

This role supports 24x7 operations and requires strong communication skills and ITIL familiarity. Ideal candidates have IT-related degree or certification and experience with ServiceNow/Jira in a multinational team

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