Inbound Call Centre Team Lead-Train, Motivate & Grow

Join a forward-thinking company as a Team Leader in an inbound call centre. This role involves supervising and motivating a dedicated team of call handlers to provide exceptional service to tenants with housing maintenance needs. You will lead by example, ensuring that your team meets call targets while maintaining high customer satisfaction ratings. With a strong emphasis on training and development, this position offers the opportunity to grow both personally and professionally. If you are passionate about leadership and customer service, this is the perfect opportunity for you!