In Room Dining Manager - Six Senses London

In Room Dining Manager - Six Senses London

Hotel Brand: Six Senses
Location: United Kingdom, London

As In Room Dining Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them, embodying our values of local sensitivity, global sensibility, crafted experiences, emotional hospitality, responsibility, caring, fun, quirkiness, and pioneering wellness.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives.

Duties and Responsibilities

As In Room Dining Manager, I will assume full responsibility for the efficient operation in the following areas:

• Review bookings and plan for smooth department operation during shifts.
• Ensure all working areas are clean, properly equipped, and maintained to high standards.
• Effectively carry out service recovery or train the team to do so in the event of guest complaints.
• Train the In-Room Dining and Minibar teams to achieve excellence in service and performance.
• Conduct monthly inventory checks and ensure accurate minibar processes and charges.
• Maintain relevance of In Room Dining amenities, menus, and wine lists in line with Six Senses wellness and sustainability practices.
• Provide prompt and efficient service according to standards.
• Ensure all mise-en-place for In Room Dining service is correctly prepared prior to delivery.
• Have comprehensive knowledge of all outlet menus (food and wine) and F&B daily activities.
• Uphold Six Senses guidelines and standards of service and operation, maintaining and exceeding performance benchmarks.
• Adhere strictly to LQA standards and guest comments.

Qualifications

To succeed as In Room Dining Manager, candidates should have the following qualifications, skills, and experience in a similar luxury hotel role:

• High school diploma or equivalent; at least 3 years of experience in In Room Dining or similar service. Hospitality diploma/degree from a recognized institution is preferred.
• Knowledge of food and beverage terminology, operations, wine service, menu development, hygiene standards, and inventory control.
• Fluent in English; additional languages are preferred.

All candidates must have the right to work in the UK. Sponsorship is not available for this role.

This overview provides a general outline of the In Room Dining Manager role at Six Senses London. It is not an exhaustive list of duties and responsibilities.

Six Senses London is an equal opportunity employer. This policy applies to all employment terms and conditions.

Interested but don't meet every requirement? We encourage you to apply anyway and start your journey with us today.