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IM&T Specialist

Posted 1 hour 42 minutes ago by NHS

£40,000 - £55,000 Annual

Permanent

Full Time

Laboratory Jobs

Tyne And Wear, Gateshead, United Kingdom, NE9 6RL

Job Description

An exciting Fixed Term/Secondment opportunity has arisen for a Pathology IM&T Specialist role within the Pathology IT Team.

We are seeking to appoint an enthusiastic individual who wants to be involved in the implementation of the laboratory refresh project across the three South of Tyne laboratory sites.

Main duties of the job The post holder will be responsible for providing a comprehensive Pathology IT specialist and support function for the SoTW Pathology Services, delivering development of IM&T systems within the departments that complies with the SoTW Pathology Services operational and business requirements.

The role involves working with suppliers and key stakeholders to help deliver a new technology platform across Gateshead pathology.

A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings and weekend if the project requires.

About us Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities Communications & Relationship skills

To work closely with staff at all levels within the SoTW Pathology Services, Acute Trusts and Primary Care across the South of Tyne and Wear areas, independent contractors and other suppliers
To liaise with departmental managers for the provision of workload data
Able to communicate and present complex information to differing audience levels, including non-technical audiences in a form which is appropriate and readily understandable
To provide instruction and advise staff on day-to-day technical issues, including the ability to train non-technical users on complex processes
Ability to persuade, encourage and harness the skills and knowledge of stakeholders at all levels
To ensure technical and clinical needs are accommodated by the various IT systems
To feedback to senior technical and clinical staff any salient issues relating to IT matters
Ability to present and discuss highly complex IM&T related issues at departmental meetings or with personnel external to the Trust such as primary care partners to ensure an understanding of new ways of working

Knowledge, Training & Experience

Highly developed specialist knowledge, underpinned by theory and experience.

In-depth knowledge of IM&T systems and procedures acquired through a combination of highly specialist training or relevant study to degree or equivalent level
Must have significant number of years experience of management of IM&T related services with extensive knowledge of NHS data standards and business processes
Experience of server operating systems
Microsoft Server administration knowledge

Analytical & Judgemental Skills

Requires the ability to analyse and resolve complex IM&T problems that demand significant attention to detail, for example when operating system errors require analysis to determine the correct resolution
To be able to analyse workflow patterns and highlight areas of issue to departmental managers and to manage the production, automation and provision of regular monitoring reports
To investigate new efficient IM&T working systems to minimise the potential of error
To be able to use the SQL Server and other command languages to interrogate the Pathology IT systems
To be able to extract and analyse highly complex information then be able to present the results in an understandable format for use by Trust personnel
To develop SQL Server and PowerBI as required to progress the automation of information management processes
To develop new approaches to the extraction, access and presentation of information and statistical analysis of Pathology data, for example the utilisation of SPC (Statistical Process Control) modelling to highlight workload trends

Planning & Organisational Skills

Responsible for ensuring the day-to-day management of the IT systems within Pathology
Monitoring the quality of information produced to ensure requestors receive results in a timely manner
To liaise with the Pathology IM&T Manager on the options for the future IT development strategies
Plan for system maintenance and upgrades to the main systems to ensure minimum disruption to both Pathology and its users
To liaise with the Trusts head of IM&T on future strategies which may have an impact on other areas within the Trust, e.g. order communications
Plan for the introduction of new procedures/technologies/policies in the department to ensure a smooth transition and efficient use of resources
Plan specialist projects which could impact upon clinical areas across the Trust or primary care partners e.g. planning, delivery and/or training of a new system

Physical Skills

Requires advanced keyboard skills to manipulate complex data accurately at speed
Data manipulation skill using a structured query methodology such as SQL or similar query language
Ability to carry out repairs to Pathology based IM&T hardware as and when required

Responsibility for Patient/Client Care

Contact with patients is incidental
To ensure provision of clinical technical services through appropriate IT functionality
To ensure results of patients are set against the correct patients results file and are accessed by only authorised personnel as appropriate

Responsibility for Policy & Service Development

To design and write standard operating procedures (SOPs) and to ensure these methods are adhered to within Pathology and review of these SOPs as required
Ensure that appropriate quality standards are maintained to retain UKAS Accreditation compliance
Develop and implement departmental IM&T procedures
To liaise with primary care partners over potential changes to the services provided
To advise the Pathology IM&T Manager on national and regional policy and the needs arising

Responsibility for Financial & Physical Resources

Responsibility for overseeing the day-to-day running and maintenance of the main Pathology computer systems
Responsible for the recommendation, procurement and maintenance of all related IT equipment and supplies (£30k+)
Responsible for the creation and submission of IT related business cases for Pathology

Responsibility for Human Resources

To identify IT training and developmental needs within Pathology
To train authorised clinical staff at ward level throughout the Trust to use the order communications system for reviewing patient results
Deliver training on a range of IM&T subjects within Pathology and to users of the service
To train and assess competency of staff to merge patient records and to decide who is given access rights for patient merging

Responsibility for Information Resources

To be primarily responsible for the management, maintenance and development of the main Pathology IT systems, Q-Pulse quality management system, digital dictation system and workload activity systems used by the SoTW Pathology Services
Responsible for the management of the GP electronic results transfer system
To share information with others, ensuring information is handled in a secure manner protecting the confidentiality of any personal data held and meeting the requirements of the Data Protection Act 2018, Caldicott, Information Governance and any other relevant legislation
Ability to deliver consistently high standards in data reliability and information analysis
To oversee the quality of computerised records in the two services so that accurate and timely information is available to all staff
To liaise with the departmental IT representatives/managers/clinicians in developments for reporting systems and to feedback suggestions for improvement in IT
Able to collate and present statistical analysis and information to assist in the performance management of the two services or to provide research data as and when required, ensuring that data analysis is undertaken in an accurate and timely manner

Responsibility for Research & Development