ICT Service Delivery Manager Public Sector Leader

A public sector organization is seeking an experienced ICT Service Delivery Manager to lead operational services vital to public service delivery. This pivotal role ensures reliable and customer-focused ICT services while managing teams and driving service improvements. The ideal candidate will have a strong technical background in ICT and proven experience in operational management, particularly within a complex organization, enhancing service quality and performance metrics. This is a full-time, fixed-term position based in Stoke-on-Trent.