ICT Service Delivery Manager - Public Sector Ops

A public sector organization in Hempstalls is seeking an experienced ICT Service Delivery Manager to lead key ICT operational services. The role entails overseeing the IT Service Desk and driving service improvement aligned with best practices. Candidates must have a strong technical background and proven management experience, particularly in a complex IT environment. This is a fixed-term post for 6 months with a full-time contract offering competitive salary packages.