ICS Cool Energy Ltd - Inside Sales - Telesales - Dublin Office

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Where is the work: On-Site (5 days)

Position Overview

The Inside Sales Telesales role will support the external Sales Team by promoting lead generation sales and prospecting B2B solutions to new and existing clients. The primary objective is to generate new and enhanced business opportunities, build relationships with customers, sales engineers and customer care teams, and achieve sales targets.

Roles are being sought for the Dublin office at Centre Point Business Park.

Key Responsibilities

• Sales and Business Development Identify and target potential customers in various industries requiring B2B lead generation solutions in the HVAC and Process Cooling.
• Assist the Sales Engineers, Customer Care Teams and Internal Sales with the development and implementation of sales strategies to generate leads and convert them into sales opportunities.
• Conduct market research to identify trends, competitors, and potential business opportunities.
• Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
• Collaborate with the marketing team to develop promotional materials and campaigns to support sales efforts.
• Handle outbound sales calls with targets.

Technical Development

• Desire to learn and develop a deep understanding of solutions in the HVAC and Process Temperature Control Industry, including Process Chillers, Temperature control units, related equipment, and Installation.
• Gain confidence with technical guidance and support to customers, helping them select the most suitable solutions based on their specific requirements.
• Collaborate with the external sales engineering and project management teams.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact.
• Understand customer needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business.
• Collaborate with the external sales engineering and set leads and appointments on CRM.
• Proactive in establishing positive working relationships with Customer Care Teams, to best support the positive customer experience.

Sales Reporting and Analysis

• Prepare sales forecasts, pipeline updates, and performance metrics.
• Analyze market trends, customer feedback, and competitor activities to identify areas for improvement and growth.
• Provide insights and recommendations to the management team to enhance sales strategies and achieve business objectives.

Internal Controls

• Compliance with and participation in any QHSE and Trane Technologies initiatives within the function and any Country specific general and industry regulated compliance to include risk assessments and QHSE training.
• Compliance with internal code of conduct and ethical frameworks
• Take control of your development and learning pathways through My Learning Align business goals to reach bonus targets and individual performance with feedback from customers, stakeholders, and line manager.
• Any other ad hoc duties reasonably requested by your line manager.

Skills and Capabilities

• People skills with a positive mindset
• Good Communication
• Sales, Business or Engineering B2B knowledge an advantage
• Team Leadership and Collaborative teamwork
• Proficient in using Microsoft Office Suite and LinkedIn Sales Navigator
• Knowledge of Customer Relationship Management Systems an advantage
• Right to Work in Ireland and current clean Driver's License.

Benefits

• We offer competitive compensation and comprehensive benefits and programs.
• With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life's demands, and more - you'll be supported to thrive at work and at home.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we believe in providing equal access and opportunity for all.

We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at:

At Trane Technologies, we're climate innovators with the courage to look at our world's challenges and see endless opportunities. We aren't afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share. Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job - it's the beginning of a career full of purpose, impact, and meaningful contributions that challenge what's possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life's demands, and more - you'll be supported to thrive at work and at home. Learn more about building a career with us.