Hybrid IT Service Data Analyst: KPI & Process Improvement

A recruitment agency is seeking an IT Service Data Analyst to join a collaborative IT Service team in Newport, UK. The ideal candidate will have proven experience in data analysis, strong knowledge of IT service management processes, and advanced skills in tools like Excel and Power BI. The role offers hybrid working, 25 days annual leave, a retirement savings plan, and additional benefits including a discretionary annual bonus. If you enjoy working with complex service data to improve processes, this position may be ideal for you.