Hybrid Customer Success Manager - Growth & Retention (SaaS)

A leading analytics and call-tracking service is seeking a Customer Success Manager to join their team in the Manchester area. The role involves managing a portfolio of customers, ensuring retention and service delivery, while contributing to the customer experience improvement. Candidates should have 2+ years in B2B software account management, strong communication skills, and the ability to build trusted relationships. This position offers flexible working arrangements and a chance to be part of a fast-growing company.