Hybrid CRM & Data Strategy Lead

A leading veterinary services company is seeking a Senior CRM & Client Data Lead to drive CRM strategy and customer engagement initiatives. This role will involve leading a team to deliver data-driven insights and optimize customer journeys. The ideal candidate should have extensive experience in CRM within a B2C environment, particularly with Microsoft Dynamics CRM and GA4. The position is hybrid, requiring attendance in Watford a few days a week, and offers a collaborative work environment that values employee impact.