HVAC Technical Services Manager

Overview

HVAC Technical Services Manager - Location: London (Hybrid - Office, Sites & WFH). Salary: £65,000 + Train Allowances + Expenses. Benefits: 25 Days Holiday + Pension + Excellent Career Development.

About Us

Our client provides high-quality technical building services across commercial and hospitality clients in London. We are seeking a HVAC Technical Services Manager to oversee our service and maintenance contracts, lead a small but skilled team, and ensure exceptional client satisfaction across prestigious sites.

The Role

As the HVAC Technical Services Manager, you will play a pivotal role in managing the delivery of planned and reactive service contracts, providing technical support to engineers, and building strong client relationships. This is a hybrid role with flexibility between office, site, and remote working.

Key Responsibilities

• Oversee and manage service & maintenance contracts across London.
• Provide technical support and leadership to a team of 5 AC Engineers and 3 Multi-Skilled Engineers.
• Conduct bi-weekly client visits to ensure service excellence and maintain strong relationships.
• Carry out asset surveys, site audits, and technical reports.
• Manage staff performance, appraisals, and development within the team.
• Ensure compliance with health & safety, statutory, and industry standards.
• Work closely with senior management to improve service delivery and identify opportunities for innovation.

Requirements

• Proven experience in a technical management role within HVAC, Building Services, or Facilities Management.
• Strong knowledge of commercial HVAC systems (AC, chillers, boilers, controls).
• Ability to manage a small team of engineers, providing both technical and managerial support.
• Excellent client-facing and communication skills with the ability to build trust and long-term relationships.
• Strong organizational and problem-solving skills with a proactive approach.
• Flexibility to travel to client sites across London.

Package & Benefits

• £65,000 annual salary
• Train allowances covered + expenses
• 25 days holiday + pension scheme
• Hybrid working (office/site/WFH flexibility)
• Monday - Friday, 8am - 5pm
• Opportunity to work on prestigious commercial & hospitality contracts