Human Resources Business Partner - UK & EU

Overview

Company Overview: Talent Systems, LLC is the leading technology solution provider for casting and auditioning to the entertainment industry. Casting directors and agents worldwide use Talent Systems' portfolio of products to source and manage talent across film, television, commercials, theater, and digital projects, powering an unparalleled, global casting software ecosystem.

We are headquartered in Los Angeles and operate in the US, Canada, Mexico, UK, Australia, and India. Our portfolio brands include Casting Networks, Spotlight, Cast It Systems, Staff Me Up, Tagmin, Casting Frontier, and Cast It Reach.

Reports To: SVP of Global Human Resources

Team Overview:

The Human Resources department at Talent Systems operates as a dynamic shared services team, dedicated to fostering a performance culture that catalyses business progress through shared core values. Our mission is to infuse these values into every facet of the organisation, creating a unified and purpose-driven workforce. Our programs and systems are thoughtfully designed to promote inclusivity, engagement, and a sense of ownership. This commitment to a strong, value-aligned culture is the driving force behind our ability to innovate, excel, and deliver exceptional results that propel the organisation forward.

Role and Purpose

Job Purpose: This role is responsible for supporting and evangelising global HR initiatives within the region while working with the US/global team to ensure consistency and cohesion. Reporting to the SVP of Global Human Resources, this role collaborates heavily with the central US team, and maintains a strong commercial awareness in a fast paced environment. You will be responsible for maintaining the integrity of the global HR programs and processes while providing the needed guidance, training and support to the individual teams in their region, fostering a high performance culture that supports the Company's goals.

Responsibilities

Duties & Responsibilities:

Business Partner to Regional Management

• Partner with Managing Director, Talent Systems Europe (TSEL), and the TSE Management Team to ensure compliance with Global and Regional HR policies and best practices
• Build strong relationships with UK people managers and hold regular check-ins to provide support and guidance on people-related issues. Advise on appropriate solutions, ensuring a consistent approach of policies and practices, while also supporting the successful integration of new hires.
• Act as trainer and support for Managers on performance management best practices. Provide coaching and guidance for Annual alignment discussions, Introductory reviews, Semi Annual Performance Evaluations and other processes required by the Company, evangelising the global Matrix and Framework to ensure fairness and consistency in rewards, recognition and growth opportunities
• Partner with managers in other regions, as needed, to provide guidance and support, and to harmonise HR practices and approaches across the business

Employee Lifecycle Administration

• Manage the local onboarding process and ensure new hires are effectively integrated into the company and conduct induction sessions for regional hires.
• Record/request all employee changes (manager, title or department changes, pay rises, promotions, terminations) in tracker for the People Ops Specialist to execute
• Process 90 day probationary letters as applicable
• Process and file all necessary paperwork/forms as it relates to onboarding (including right to work process, benefits enrollment, etc), probationary period reviews and offboarding
• Ensure employees' compliance with mandatory tasks in the HRIS system, including time off requests
• Liaise with Finance to ensure payroll trackers are updated to ensure any necessary adjustments are captured

Employee Relations

• Act as the first point of contact for all employee relations matters, including performance, conduct, grievances, disciplinary actions, and absence management, providing guidance and support to manage concerns appropriately
• Lead and conduct timely investigations into employee grievances, disciplinary matters, and other workplace conflicts, ensuring a fair and consistent approach in line with global and regional company policies and regional legal requirements/regulations
• Work collaboratively with managers to provide guidance on performance-related matters and advise on procedures to develop and manage employee performance effectively
• Manage complex, sensitive matters with confidence and confidentiality, providing guidance and support to managers and employees throughout the process
• Manage and support employees and managers with flexible working requests, ensuring procedures align with regional policies and regulations
• Promote a collaborative culture that prevents silo mentality and encourages knowledge sharing

Training and Development

• Identify training needs for teams and individuals in conjunction with managers, and coordinate with the central HR team to arrange necessary training and development programmes consistent with the global professional development programme.
• Support the delivery of training sessions on HR policies, leadership skills, and legal compliance as required.

Compliance and Risk Management

• Partner with local employment law resources and global team to ensure all HR practices within the region comply with legal and regulatory requirements.
• Assist in the development and implementation of regional HR policies and procedures.

Employee Engagement/Culture

• Implement and support initiatives to drive employee engagement and foster a positive work environment.
• Work with the US HR Team to develop strategies to improve employee satisfaction and retention.
• Provide support and guidance to employees on accessing support resources such as EAP and other external services, as needed

Recruiting

• Ensure integrity of the recruiting process in their region, in compliance with the company's globally defined processes
• Support hiring managers to define job requirements and accountabilities, and craft appropriate challenge assignments/skills assessment exercises.
• Conduct HR interviews/screens

Payroll and Benefits

• Manage Regional benefits administration
• Provide Regional payroll processing support for Accounting/Finance

Miscellaneous

• Ad hoc projects as assigned by the Global SVP of HR and Managing Director, TSE

Inclusion at Talent Systems

At Talent Systems we are committed to attracting diverse talent that represents the society we live in and the diversity of our customers. We aim to be inclusive of all staff regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and this is reflected in our policies, practices, active internal employee-led network and supported by our executive leadership team.