Human Resources Advisor

"The world is yours with Meliá"

Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours - that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.

Human Resources Advisor

Department: Human Resources

Location: Meliá White House, London

Reports to: Human Resources Manager

Package: Competitive salary + service charge + company benefits

What's in it for you?

• Global career opportunities across more than 350 hotels
• Hotel discounts for you, your friends & family across the globe
• Life Assurance x3 Salary
• Generous hotel service charge
• Health cash plan & discounted dental & optical cover
• Company pension scheme
• Loyalty rewards & refer-a-friend bonus (£500)
• 29 days' holiday including bank holidays
• Access to Meliá's global e-learning platform for personal & professional development
• High-street savings through Perks at Work
• Meals on duty

Mission

As Human Resources Advisor, you will support the HR Manager in delivering an exceptional employee experience throughout the entire employee lifecycle. You will play a key role in recruitment, employer branding, learning and development, employee engagement, internal communication, and people operations, ensuring the effective implementation of Meliá's HR policies, processes, and values.

You will act as a trusted point of contact for employees and managers, supporting a positive workplace culture while helping to attract, develop, and retain talent across the hotel.

Key Responsibilities

• Support the full employee lifecycle, including onboarding, employee relations, development, and offboarding activities.
• Act as a first point of contact for employees and managers, providing guidance on HR policies, procedures, and people-related matters.
• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and onboarding.
• Partner with hiring managers to attract and recruit talent while ensuring an excellent candidate experience.
• Support employer branding initiatives, careers events, internship programmes, and talent attraction campaigns.
• Coordinate training activities, induction programmes, and mandatory learning compliance across the hotel.
• Support employee engagement, wellbeing, recognition, and culture initiatives to enhance the employee experience.
• Assist with performance management processes, employee surveys, and continuous improvement action plans.
• Maintain accurate HR records, reporting, and compliance with company policies and employment legislation.
• Support internal communication activities and HR projects that contribute to the overall success of the hotel.

What We're Looking For

• Previous experience in a Human Resources Advisor, HR Coordinator, HR Officer, Talent Acquisition, or similar HR role.
• Strong knowledge of HR best practices and UK employment legislation.
• Excellent communication and relationship-building skills with the ability to influence stakeholders at all levels.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Experience supporting recruitment, onboarding, employee engagement, and learning & development initiatives.
• Strong administrative and IT skills, ideally with experience using HRIS systems such as SAP SuccessFactors.
• Degree in Human Resources, Psychology, Labour Relations, Law, Business, or a related discipline desirable.
• Advanced English language skills.
• Previous hospitality experience would be advantageous.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.