HubSpot CRM & Logistics Operations Lead

A healthcare innovation company based in Greater London is seeking a highly organised Customer Operations Manager. The role involves overseeing the CRM system, handling customer service inquiries, managing courier relationships, and implementing process improvements to enhance operational efficiency. Ideal candidates will have experience in customer service and a strong understanding of CRM systems like HubSpot, along with excellent organisational and communication skills. This position offers an opportunity to make a significant impact in a growing company.