HR/LD Support Officer

HR/LD Support Officer - Band 4

Location: Belfast

Salary: £14.35 per hour

Hours: 37 hours per week, Monday to Friday

Duration: Temporary, Full-Time

Application Deadline: 5pm 22nd October

Apple Recruitment are currently recruiting for an HR/LD Support Officer on behalf of our public sector client.

Key Duties

• Provide a professional and confidential administrative service to the HR and Learning & Organisational Development teams.
  Maintain and update electronic systems, learning management systems, databases, spreadsheets and records accurately and promptly.
  Prepare general correspondence and ensure electronic and paper records are appropriately filed.
  Support the coordination of training events, learning and development activities, training requisitions and work experience arrangements.
  Carry out HR administration duties, which may include processing new starters, leavers and transfers, administering probationary processes, amending clocking records and calculating and administering annual leave.
  Process incoming and outgoing mail and undertake general office administration.
  Produce reports, statistics and management information as required.
  Attend meetings, prepare minutes and participate in relevant training.
  Provide guidance and support to managers on HR and L&OD queries, including terms and conditions and policy-related matters, referring queries where appropriate.
  Assist with the preparation of responses to complaints, Freedom of Information requests, Data Protection requests and Ministerial, Parliamentary or Northern Ireland Assembly questions.
  Support the preparation of HR case files when required.
  Assist with reviewing and updating standard operating procedures, policies and processes.
  Help ensure compliance with relevant policies, procedures, statutory requirements, GDPR and data protection legislation.
  Liaise with internal stakeholders, including Finance and IT, to support effective service delivery.
  Assist with progressing invoices and requisitions in line with financial and procurement procedures.
  Provide a high standard of customer service, taking ownership of queries and complaints and following them through to resolution.
  Support performance monitoring and the achievement of key performance indicators.
  Contribute to continuous improvement, organisational learning and employee development initiatives.
  Provide support and cover for other HR/L&OD administrators as required.

Essential Criteria

Applicants must meet one of the following qualification and experience combinations:

• Possess at least 2 A Levels or an equivalent Level 3 qualification, and have a minimum of 1 year's experience working in an administrative function; HR/L&OD experience is desirable.

OR

• Possess at least 5 GCSEs at Grade C or above, or equivalent, including English and Maths, and have a minimum of 2 years' experience working in an administrative function; HR/L&OD experience is desirable.

In addition, applicants must be able to demonstrate:

• Working knowledge of Windows and Microsoft applications, including Word, Excel and Outlook.
  Experience using a system to maintain and update records and generate reports.
  The ability to provide accurate, timely and confidential administrative support.
  Strong organisational and communication skills, with a customer-focused approach.
  The ability to work collaboratively as part of a team and respond flexibly to changing priorities.

Desirable Criteria

• Experience using systems that deal with HR, Learning & Organisational Development or payroll data.
  Previous experience working within an HR or Learning & Organisational Development administrative function.

How to Apply

If you wish to apply for this position, please email your CV to Darcie at

All applications will be treated in the strictest confidence.

Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.