HRIS Administrator 9 Month FTC

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Our HRIS Administrator is responsible for supporting the day-to-day management and optimization of our SAP Success Factors Human Resources Information System (HRIS). This role will support the maintenance of HR Systems, ensuring integrity, system efficiency and alignment with business needs.

The role serves as a key resource in maintaining organizational data, troubleshooting system issues, and assisting with ad-hoc data requests. Working closely with global teams across the UK, North America, and Asia-Pacific, the role will contribute to improving HR processes and efficiency through technology and data management.

Role Accountabilities

Create, update, and maintain position data within SAP SuccessFactors, ensuring accuracy and alignment with workforce planning needs

Create, update and maintain referential data (i.e. location/sites, positions, leave types) within SAP SuccessFactors and its integrated system(s) for eg. Rotageek

Ensure organizational structures are correctly reflected within the system, supporting with reporting line changes as required.

Support People team users across the globe by responding to system-related inquiries, troubleshooting issues, and providing guidance on system best practices and data integrity

Raise tickets in ServiceNow to report system issues or make requests as needed.

Liaise with integration tech teams, Puig and their system solution partners to report and track issues, ensuring timely resolution and necessary updates.

Support with ad-hoc requests such as exporting reports, performing data imports, and adding/removing users in permission groups whilst adhering to data protection and GDPR compliance requirements.

Provide training, resources, and ongoing support for end-users across corporate and retail locations.

Identify opportunities to enhance system efficiency and contribute ideas for improving processes

Assist in projects, ongoing enhancements, and optimisation initiatives within People Effectiveness

Reporting Relationships

• Reporting to the Senior HRIS Specialist

Key Selection Criteria

Excellent attention-to-detail and problem-solving skills are essential

Analytical, meticulous, and tech-savvy

Positive, solutions-focused mindset

Experience working with HR systems (e.g., SAP SuccessFactors, SAP ECC, or equivalent) and/or working in an HR operations role is preferred

Knowledge of HR operational processes

Proficiency in Microsoft Office Suite, particularly Excel.

A demonstrable interest to develop their technical aptitude in HR technology or database management.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!