HR Shared Services Coordinator - Fixed Term

HR Shared Services Coordinator - Fixed Term

Location: Konecta UK, 8 Harbour Exchange Square, London, E14 9HF OR Unit 4 Pullman Business Park, Pullman Way, Ringwood, BH24 1HD

Hours: 32 hours per week

Key Responsibilities

• Providing support to the HR Team with administrative duties, ensuring the HR department works efficiently at all times;
• Using HR Systems to their full potential to ensure tasks are completed in an effective and timely manner, including any HR Requests;
• Ensuring all HR KPI's are met on a monthly basis and an analysis provided weekly;
• Creating and maintaining employee files and the HR filing system;
• Assisting with email queries in HR Inbox, escalating when required to HR Manager;
• Supporting with completing dashboards and HR reporting/trackers;
• Escalating concerns to the HR Manager or HR Director, as appropriate;
• Development of an employee oriented company culture that emphasises quality, continuous improvement, and high performance;
• Administering all changes of employee details;
• Processing offer letters, contracts and new starter paperwork;
• Requesting and responding to reference requests;
• Submitting employee background checks across various systems and levels;
• Ensuring that all HR tasks are completed in time and meet government guidelines;
• Keeping abreast of changes to employment law and legislation, plus best practice;
• Business legislation updates as required;
• Meeting management, administration and conduct meetings;
• Other administrative duties as required by department seniors;
• Ensuring all information is uploaded correctly onto the HR system;
• Ensuring dashboards and HR reporting/trackers are completed accurately and timely;
• Payroll admin and submissions;
• Payroll checking and finalisation of changes;
• Payroll management: ensuring accurate and timely processing of payroll for all employees, including handling deductions, bonuses, and compliance with tax regulations;
• HR system management: overseeing the maintenance and optimisation of HR information systems (HRIS), ensuring data integrity, security, and efficient operation;
• Offer management: managing the creation and administration of job offers, coordinating with recruitment teams and ensuring consistency and compliance with company policies;
• Employee data management: maintaining accurate and up to date employee records, including personal information, employment history, and benefits enrolment;
• Compliance and reporting: ensuring HR processes comply with legal and regulatory requirements, and generating regular reports on HR metrics and compliance status;
• Benefits administration: managing employee benefits programs, including health insurance, retirement plans, and other perks, ensuring accurate enrolment and communication;
• Onboarding and offboarding: coordinating the onboarding process for new hires and the offboarding process for departing employees, ensuring a smooth transition;
• Employee support: providing support to employees on HR related inquiries, including payroll issues, benefits questions, and HR system navigation;
• Process improvement: continuously reviewing and improving HR processes to enhance efficiency, accuracy, and employee experience;
• Training and development: providing training to employees and managers on HR systems and processes to ensure effective use and compliance;
• Vendor management: managing relationships with external vendors and service providers related to HR services, such as payroll providers and benefits administrators;

Benefits

• Fun and sociable team environment;
• Eye test vouchers and discounts;
• Discounted corporate gym membership;
• Involvement with local charities and fundraising days;
• Campaign specific benefits including discounts, incentives and prizes;
• Recommend a friend scheme paid reward of £500;
• Apprenticeships qualifications and career flight path schemes;
• Perk Box: recognition and reward schemes;
• Cycle to work scheme;