HR Operations Partner

We're Nominet - a world leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years.

The Role

Our HR Operations team is the engine room of the HR function, shaping every stage of the employee lifecycle - from onboarding to exit. We support our managers and people through well designed, intuitive processes that drive efficiency, automation, and self service.

As HR Operations Partner, you'll combine data driven HR operations support with a focus on delivering an excellent employee experience. You'll take a continuous improvement approach, identifying opportunities to streamline how we work and make things simpler and smarter for our people.

What You'll Be Doing

You'll use your broad HR experience and deep knowledge of employment law to support effective people management across the employee lifecycle. With a commercial mindset, you'll offer practical, balanced advice that helps the business deliver through its people and strengthens overall performance.

Working closely with managers and the wider HR team, you'll build trusted relationships and promote employee and manager self service. You'll also support the Head of HR Operations & Systems in developing our systems capability and improving how we work.

About You

You're a team player with a hands on, proactive approach. Friendly, reliable and discreet, you combine strong organisational and interpersonal skills with the confidence to challenge constructively when needed. Agile and adaptable, you're keen to build on your HR experience and grow towards a future HR Business Partner role.

Must Haves

• Prior experience working in a HR function supporting second line level queries from employees and line managers to create a self service driven environment.
• Excellent assertive interpersonal and influencing skills with a background in collaborating with and coaching line managers, building their competence and confidence to effectively lead their teams.
• Experience of policy development, providing recommendations on amendments to existing policies and alignment with current employment law and future changes.
• Ability to interpret People data to provide useful and relevant insights.
• Ability to engage and coach line managers with complex People challenges.
• Effective communication and influencing skills, with the ability to build and maintain relationships with stakeholders across all levels and functions.
• Previous experience leading support for key life cycle activities e.g., Performance Review / Pay Review / Engagement Surveys and post survey action planning.

Nice to Haves

• Change management capabilities with effective stakeholder management and engagement skills.
• Experience generating and delivering reporting and analytics (e.g., Excel analysis or Power BI).
• Experience of broader systems transformation or process improvement methodology.

Working at Nominet Our Values

• We Make Things Happen
• We Pull Together
• We Bring A Positive Mindset
• We Keep It Simple

Our people make things happen, but our values are our compass as a company, guiding our day to day work and building our culture. They reflect that we're strongest when we're proactive and pull together, while underlining the importance of a "glass half full" mindset and aiming to keep things simple for success.

What We Offer

• Early Finish Friday - Working week of 34 hours with full time pay. (Finish at midday on Friday)
• 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days
• Bupa private healthcare + Employee Assistance Programme
• Pension Scheme (matched up to 7%)
• Electric vehicle scheme with on site charging points
• Rewards platform with access to discounts at hundreds of shops, restaurants etc.
• Medicash discounts on routine healthcare including optical, dental and much more

Diversity Statement

We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Security Statement

Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.

Nominet is unable to provide visa, sponsorship or relocation support at this time.