HR Operations Manager

HR Operations Manager Location: Sheffield areaHybrid Workingc£55k per annum plus benefits

Elevation Recruitment Group are currently recruiting a HR Operations Manager to lead a high-performing HR operations function within a highly regulated service sector organisation based in the Sheffield area.

In this role, you will oversee the delivery of core HR services including Employee Relations, HR Administration, and HR Systems, ensuring processes are compliant, efficient and aligned with organisational objectives. You will lead and develop a multi-disciplinary HR Admin team while continuously improving policy, service delivery, governance, and employee experience.

Key Responsibilities

• Overseeing outsourced Employee Relations, analysing metrics and developing success.
• Managing a team of HR Administrators on People admin processes
• Responsible for effective implementation and managing of HR Systems
• Developing HR policies and procedures, updating in line with legislation and ensuring policy is fit for purpose and appropriate
• Ensure delivery of a high-quality, compliant HR service within a regulated environment
• Manage operational HR processes including case management, employee lifecycle administration, and HR systems governance
• Drive service improvement, standardisation and process efficiency across HR operations
• Partner with senior HR leaders and business stakeholders to support workforce and organisational objectives
• Continually look to develop and improve processes in line with growth and transformation
• Monitor and report on HR service performance through KPIs, SLAs and operational metrics
• Ensure adherence to employment legislation, regulatory requirements and internal policies

Elevation Recruitment Group are keen to speak with:

• Overall a HR Generalist with proven experience as an Operational HR Manager / HR Policy Development / HR Administration Manager role
• Strong leadership experience managing HR operational teams including ER, HR administration, policy development and HR systems
• Capability around HR Systems, leading on improvements and implementation
• Experience working within a highly regulated, commercial, service sector (e.g., financial services, insurance, healthcare, utilities or similar)
• Strong knowledge of UK employment law and HR governance
• Demonstrated ability to drive process improvement, service excellence and operational efficiency
• Excellent stakeholder management and leadership skills

This is a great opportunity to lead a key HR operational function in a well-established organisation, working with a collaborative and supportive leadership team.

If you're a HR Professional looking to make a meaningful impact within a regulated environment, we would welcome your application.