HR Operations Manager

Manchester, United Kingdom Posted on 09/05/2025

We are seeking a highly motivated HR Operations Manager to join our Managed Service Provider (MSP) company. The ideal candidate will be a self-starter who can take full ownership of the HR operations function, with a strong focus on employee engagement and well-being.

Key Responsibilities

1. HR Operations Management: Oversee and manage the day-to-day HR operations, ensuring efficient and smooth processes.
2. Employee Relations: Develop and maintain positive relationships with employees, addressing their concerns and providing support.
3. Payroll Management: Take ownership of the payroll process, ensuring timely and accurate payment of salaries and other payments.
4. Recruitment and Onboarding: Support recruitment efforts, manage the onboarding process, and ensure new hires have a seamless transition.
5. Benefits Administration: Liaise with pension, life assurance, and healthcare providers to manage benefits and ensure accurate delivery.
6. Compliance: Ensure compliance with labour laws and regulations, maintaining up-to-date knowledge of HR policies.
7. HR Metrics and Reporting: Monitor and analyze HR metrics, generating reports to inform decision-making in the business.
8. Compensation and Benefits: Administer compensation and benefits programs, ensuring practices are competitive and fair.
9. Employee Engagement: Foster a culture of engagement and collaboration, organizing events and initiatives that promote a positive work environment.

Requirements Qualifications

• Minimum of 3 years HR operations experience, preferably within an MSP or technology company.
• Strong leadership, communication, and organizational skills. Ability to manage multiple tasks and priorities effectively.
• Proficiency in HR information systems, data analysis, and reporting.
• In-depth understanding of HR policies, labour laws, and regulations.
• Experience in payroll and benefits administration.
• Attributes: Self-starter, proactive, able to work independently, with a high level of integrity and discretion.

Why Join Us?

Joining Sysgroup means becoming part of a dynamic and innovative team dedicated to excellence. We offer a supportive and collaborative work environment where your ideas and contributions are valued. Benefits include:

• Competitive salary package, including performance-based incentives.
• Private healthcare.
• Life insurance.
• Pension scheme.

We invest in our employees' professional development, offering personalized learning paths, access to training materials, and ongoing career advancement opportunities.

Work-Life Balance

We prioritize work-life balance through flexible work arrangements and supportive policies to help you maintain a healthy personal and professional life.

Company Values

Our core values are integrity, excellence, and customer satisfaction. By joining us, you'll be part of a team that values and respects every member.