HR Operations Business Partner

What you'll be doing HR People Operations Business Partner What we need

Corpay is currently looking to hire an HR People Operations Business Partner within our Cross Border line of business. This position is within our HR operations team and is located in London (Moorgate), UK.

This role sits within the People Operations team and is focused on delivering efficient, high-quality HR support to the Corporate team. You will work closely with managers and employees to ensure consistent application of policies, smooth delivery of HR processes, and a positive employee experience across the London teams.

You will report directly to the HR Director - HR Operations, and collaborate closely with Senior leaders, line managers and employees across the Cross Border corporate teams.

How We Work:

As an HR People Operations Business Partner, you will be expected to work in an office environment. Corpay will set you up for success by providing:

• Assigned workspace in our designated London, Moorgate office location.
• Company issued equipment
• Support and collaboration from a dedicated results focussed HR Operations team

Role Responsibilities

In this role, you will be responsible for the day to day delivery of HR operations, ensuring that processes are executed effectively, and employees and managers are well supported. You will balance operational excellence with a proactive approach to improving processes and maintaining compliance.

People Operations Delivery

You will take ownership of core HR processes, ensuring they are delivered accurately, efficiently, and consistently across the employee lifecycle.

• Execute core HR processes across the employee lifecycle (inductions, probation, performance cycles, offboarding)
• Ensure accuracy and consistency of employee data within HR systems
• Maintain and continuously improve HR policies, procedures, and documentation
• Act as the first point of contact for HR queries, providing timely and practical support

Employee Relations & Case Management

You will manage employee relations matters with a fair, consistent, and compliant approach, providing guidance and support to managers.

• Manage day-to-day employee relations cases, including disciplinaries, grievances, and absence management
• Provide clear, consistent advice to managers in line with company policy and local employment law
• Support documentation, investigations, and outcomes to ensure compliance and best practice

Manager & Employee Support

You will play a key role in supporting managers and employees by providing practical guidance and ensuring a consistent employee experience.

• Coach and guide managers on people processes, policies, and best practices
• Support employees with queries relating to workplace issues
• Promote a positive and consistent employee experience across locations

Compliance & Governance

You will ensure that all HR activities are carried out in line with relevant legislation and internal policies, minimising risk to the organisation.

• Ensure compliance with UK and Maltese employment legislation and internal policies
• Support audits and reporting requirements
• Maintain accurate employee records and documentation

HR Projects & Process Improvement

You will contribute to ongoing improvements within the People Operations function, supporting key initiatives and enhancing efficiency.

• Support the rollout of People Operations initiatives and cyclical processes with the Strategy Team (e.g., performance reviews, compensation reviews)
• Identify opportunities to streamline and improve HR processes and systems
• Collaborate with wider HR teams (e.g., Talent Acquisition, Compensation, Benefits, L&D) on operational delivery

Data & Reporting

You will use data to support operational effectiveness, ensuring accuracy and providing insights where needed.

• Produce regular HR reports and metrics (e.g., headcount, turnover, absence)
• Ensure data integrity and support data driven decision making

Key Stakeholders

This role requires close collaboration with a range of internal stakeholders to ensure effective delivery of People Operations services and alignment across functions.

• Managers and employees within the Private Markets division
• People Operations team
• Payroll, Finance, and external vendors (as required)

Skills & Experience

We are looking for a candidate with strong operational HR experience, who is comfortable working in a fast paced, international environment and managing a variety of HR activities.

Essential

• Experience in an HR Business Partner, HR Advisor, or People Operations role
• Strong working knowledge of HR processes and employee lifecycle management
• Solid understanding of UK employment law
• Experience handling employee relations cases independently
• High attention to detail and strong organisational skills
• Ability to manage multiple priorities in a fast paced environment

Desirable

• Experience within financial services, fintech, or Private Markets
• Familiarity with HR systems and data reporting tools
• CIPD qualification (Level 3-5 or equivalent)

Personal Attributes

Success in this role requires a proactive, detail oriented individual who is comfortable working at pace and thrives on delivering high quality operational support.

• Practical and solutions focused
• Approachable and responsive
• Highly organised with strong attention to detail
• Collaborative team player with a proactive mindset

What We Offer

We offer the opportunity to be part of a growing, international business, where you can contribute to building efficient and effective people operations across multiple locations.

• Competitive salary (depending on experience)
• 25 days annual leave plus public holidays. Plus a holiday buy back scheme
• Pension scheme
• Health and wellness programs
• Significant career progression opportunities, with potential to take on a wider role in the future
• Opportunity to join a leading brand in a high growth global business
• Fun culture with company wide contests and prizes
• A collaborative and supportive People Operations team

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice:

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.