HR Business Partner, PXT

Job ID: Amazon UK Services Ltd. This role can be based CWL1 (Swansea) or BRS1 (Bristol) or BRS2 (Swindon). Relocation support is offered where required.

Key Job Responsibilities Employee Experience & Engagement

• Foster two way communication between employees and leaders through feedback mechanisms such as Voice of the Associate, roundtables, and GEMBA walks.
• Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities.
• Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices.
• Maintain meaningful floor presence across the site, gathering insights and identifying early signs of disengagement.

Operational Excellence & Site Standards

• Conduct regular site walks to assess workplace conditions and maintain facility standards in line with Amazon standards.
• Partner with site leaders and safety teams to ensure consistent execution of safety programs.
• Lead community initiatives at your sites, partnering across the node and with Public Policy and Public Relations teams.
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies.

Data-Driven Decision Making & Technology

• Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions.
• Drive adoption of HR technology solutions, AI, and self service tools while maintaining high touch service delivery in critical moments.

Strategic PXT Leadership

• Partner with site leadership to balance operational needs with Amazon's values and people priorities.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters.
• Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines.
• Execute core PXT processes while building trust and influence through sound business acumen.

A Day in the Life

Your day will be a dynamic blend of strategic thinking and data driven decision making. You'll leverage advanced analytics and AI enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience. From coaching leadership teams on workforce management to driving HR process excellence, you'll collaborate with field leaders on operational objectives and team effectiveness. You'll maintain strong floor presence, building partnerships across all levels while contributing to meaningful workplace improvements through site walks, employee feedback sessions, and strategic initiatives.

Success comes from your ability to navigate organisational dynamics, lead change initiatives, and make high judgement decisions in ambiguous situations. Through business acumen, data driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered.

Basic Qualifications

• Bachelor's degree or equivalent.
• Speak, write, and read fluently in English.
• Experience in human resources.
• Experience supporting or leading employee focused processes including onboarding, benefits, investigations, training or talent management.

Preferred Qualifications

• Master's degree or MBA.
• Experience within a distribution centre, logistics, or manufacturing environment.
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end user experience.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.