HR Business Partner

The PXT Business Partner is responsible for operational excellence and organizational health at assigned site(s), serving as an individual contributor partnering directly with Field Leaders and site leadership teams. The role strengthens culture and delivers business results by translating organizational priorities into actionable plans, executing business goals through data driven decision-making, and partnering with campus leaders to improve the employee experience.

Work is performed onsite at an Amazon facility, supporting multiple locations within a region with regular mobility across assigned sites.

Key Responsibilities

• Employee Experience & Engagement:
  • Foster two way communication between employees and leaders through feedback mechanisms such as Voice of the Associate, roundtables, and GEMBA walks.
  • Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities.
  • Build an environment where employees feel safe and included by establishing Employee Resource Groups and ensuring equitable talent practices.
  • Maintain meaningful floor presence across the site(s), gathering insights and identifying early signs of disengagement.
• Operational Excellence & Site(s) Standards:
  • Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards.
  • Partner with site leaders and safety teams to ensure consistent execution of safety programs.
  • Lead community initiatives at your site(s), partnering across the node and with Public Policy and Public Relations teams.
  • Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies.
• Data Driven Decision Making & Technology:
  • Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions.
  • Drive adoption of HR technology solutions, AI, and self service tools while maintaining high touch service delivery in critical moments.
• Strategic PXT Leadership:
  • Partner with site leadership to balance operational needs with Amazon's values and people priorities.
  • Coach business leaders on effective people management practices, including performance feedback, team development, and employee relations matters.
  • Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines.
  • Execute core PXT processes while building trust and influence through sound business acumen.

A Day in the Life

Work is a dynamic blend of strategic thinking and data driven decision making. You'll leverage advanced analytics and AI enabled tools to identify trends, anticipate business needs, and develop solutions that enhance the workplace experience. You'll coach leadership teams on workforce management, drive HR process excellence, maintain strong floor presence, and collaborate across all levels to contribute to meaningful workplace improvements through site walks, employee feedback sessions, and strategic initiatives.

Basic Qualifications

• Bachelor's degree or equivalent.
• Knowledge of local labor law.
• Knowledge of human resource theory, functions and practice, performance appraisal systems and staff development.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience supporting and/or leading employee focused processes such as onboarding, benefits, investigations, training and/or talent management.

Preferred Qualifications

• Master's Degree or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end user experience.
• Proficiency in using AI powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.