HR and Quality Assurance Manager

£35,000.00 to £45,000.00 per year, £35000.00 - £45000.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

07/03/2026

Human Resources & Workforce Management Lead all HR activity across the practice, including recruitment, contracts, induction and staff retention Manage recruitment processes from advertising through to onboarding, ensuring compliance with employment legislation Develop and maintain job descriptions and person specifications for all staff roles Support line managers with annual leave, sickness absence, and other leave arrangements Lead on mandatory training, ensuring compliance with NHS requirements Support the practice in all HR matters, in conjunction with the retained HR consultant, who provides expert advice and professional guidance.

Quality Assurance, Governance & Compliance Lead on quality assurance and continuous improvement across the practice Ensure compliance with CQC standards, NHS policies, GDPR, and contractual requirements Prepare for and support CQC inspections, audits, and external reviews Develop, review, and implement practice policies and procedures Oversee health and safety systems, risk assessments, and statutory compliance Manage complaints handling Monitor patient feedback (FFT, GP Patient Survey, complaints) and support service improvement initiatives Develop and embed a simple, effective quality management system Leadership & Collaboration Work closely with the GP partners on governance and quality Collaborate with the finance, operations, and reception managers to ensure joined-up management Support a culture of openness, accountability, and continuous improvement Undertake other reasonable duties appropriate to the role

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).