HR Advisor

Title: HR Advisor (English and Spanish speaking)
Contract: 3 months
Location: Manchester, UK
Type: Hybrid (2 days onsite)
Salary: £100 - £123 per day (Inside IR35)

Key Responsibilities

• Act as the first line of support for all HR service-related queries across EMEA-handling requests end-to-end with care and efficiency.
• Deliver best-in-class customer service by resolving queries promptly and professionally.
• Advise employees and managers on HR policies, collective agreements, and key calendar events (eg, salary review, IDP).
• Use Workday and other HR/payroll systems to manage changes and resolve issues.
• Collaborate with HR Service Specialists to provide feedback and improve HR processes and tools.
• Monitor and ensure the quality of HR transactions delivered by shared service hubs.
• Support HRBPs and managers with proactive guidance and insights.
• Participate in local and regional HR projects with meaningful business impact.

Requirements:

• Fluency in Spanish and English (written and spoken) is essential.
• Bachelor's Degree in Human Resources or a related field (Commercial Degree).
• CIPD certification is required.
• 5-10 years of experience in HR operations, payroll, and Workday.
• Proven track record of working independently in fast-paced environments.
• Strong interpersonal skills with a customer-first mindset.
• Problem-solving, attention to detail, and excellent organisational skills.
• Strong written and verbal communication skills.