HR Administrator

Overview

An exciting opportunity has arisen for the position of HR Administrator at St Joseph's Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general HR support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Main duties of the job

You'll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You're someone who can manage multiple tasks, communicate clearly, and enjoys being part of a supportive team.

• You're approachable, proactive, and always willing to help.
• You handle sensitive information with care and discretion.
• You're confident using Microsoft Office and open to learning new systems.
• You're happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.

About us

St Josephs Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London. Our specialist palliative care services delivered at home, in our in-patient unit, and through out-patient clinics are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised cafe and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Job summary

An exciting opportunity has arisen for the position of HR Administrator at St Joseph's Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.

You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general HR support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.

Job responsibilities

Responsible to: HR Services Manager

Working Pattern: 37.5 hours (Hybrid up to 1 day a week from home)

Contract: Permanent

Job Purpose

As a central part of the HR team, the HR Administrator helps keep everything running smoothly behind the scenes. Acting as the first friendly face for staff and managers from supporting day-to-day administrative operations to partnering with HR Business Partners, the post holder helps create a positive, people-first experience across the organisation aligned with the Hospices values.

Key Responsibilities

1. HR Team and Service Support

Act as the first point of contact for all HR queries (phone, email, in person) escalating where necessary.

Monitor shared and team inboxes, providing administrative support to the HR team.

Build and maintain positive working relationships across the hospice.

Support the HR Business Partners in all areas of HR delivery including policy updates and audit process.

Coordinate, arrange and take minutes at key meetings.

Manage stationery and stock supplies for the HR team.

2. Recruitment and Onboarding

Draft and publish job adverts and vacancy packs to internal and external platforms.

Assist hiring managers with shortlisting, interview scheduling, and candidate communications.

Carry out all pre-employment checks, including references, DBS, right-to-work, and Occupational health.

Prepare offer letters and contracts of employment.

Add new starters to the HR System and order fobs and name badges.

Organise and deliver new starter HR inductions.

3. HR Systems and Administration

Maintain accurate personnel records in line with GDPR and hospice procedures.

Manage key compliance tasks including DBS renewals, right-to-work checks, and professional registration monitoring.

Report on HR metrics.

Maintain the HR Portal and rota management system.

Process payroll changes including starters, leavers, absences, contractual changes and other miscellaneous updates.

Produce and issue routine HR communication (maternity, leaver, probation letters).

Manage employee benefits and general employee administration queries.

Track and support performance review and probation processes.

Support managers with absence management administration, escalating complex matters to the HR Business Partners.

Person Specification

Essential

• Proven experience as an Administrator in a busy professional environment.
• Ability to handle confidential information with discretion and professionalism.
• Sound numeracy skills and an ability to learn basic payroll processes.
• Proficient in Microsoft Office and confident in database use, with strong attention to detail in data entry.
• Excellent written and verbal communication skills, with the ability to confidently engage effectively with staff at all levels.
• Strong organisational skills and ability to manage multiple tasks in a fast-paced environment.
• Proactive, self-motivated, and able to work independently while seeking support where appropriate.
• Willingness to work as part of a team and contribute positively to a supportive HR function.
• Commitment to upholding the Values and Behaviours Framework of St Josephs Hospice.
• Comfortable working in a hospice environment and demonstrating empathy and respect for its ethos and community.

Desirable

• Experience working within the not-for-profit, charity, or healthcare sectors.
• Understanding of HR policies and supporting managers in their people management responsibilities.

Disclosure and safety

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

St Joseph's Hospice

Mare Street, London E8 4SA

Website:

St Joseph's Hospice, Mare Street, London E8 4SA