Housing Support Volunteer - HOPs

Bradford No Second Night Out project provides support to new and entrenched rough sleepers. The scheme offers a range of accommodation, outreach, assessment and advice as well as coordinating the delivery of the Cold Weather provision for rough sleepers in Bradford. The Homeless Outreach Programme (HOPs) supports rough sleepers in Bradford into appropriate accommodation and offers wrap around support

Tasks may include:

• Specialising in delivery of outreach services for adults who are currently sleeping rough, or at risk of doing so.
• Support clients with obtaining suitable accommodation and support tenancy sustainment.
• Undertake outreach sessions, including referral agencies and other stakeholders to publicise the service.
• Receive referrals and give signposting advice. To attend any relevant multi agency meetings as required.
• To share any concerns about residents with a staff member
• To respect peoples' differences

To work within agreed professional boundaries at all times and in line with Waythrough policies and procedures

Skills we would like you to bring to the role:

• Good IT skills
• Good written communication skills
• Attention to detail
• Ability to keep a track of multiple tasks and report back on progress
• Non judgmental towards people with lived experience
• Confident to contact people by email / phone
• Good time keeping
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough - information is available on our website
• A genuine interest in being part of the mission and vision of Waythrough

Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Location:

HOP office, Floor 2, Bank House, 41 Bank Street, Bradford BD1 1RD

Timing:

Volunteering is flexible (Monday-Friday, 9-5) up to a maximum of 15 hours per week.

Training:

Prior to start date, a volunteer is required to attend the one day induction workshop offered online or in person. Following start date, volunteers have access to our training platform, workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.