Housing Support Officer

Housing Support Officer

Duration: 3 months temporary

Location: Berkshire

Duties Include:

Maximise income by managing rent accounts and assist customers with rent arrears
Act as an aid for customers to sustain their tenancies
Addressing the needs of each customer, assessing mental capacity, accommodation needs, and support through multi agency partners
Addressing low level ASB
Advice customers on tenancy management issues, including housing benefit, internal transfers and applying for council housing
Conduct visits and inspections to ensure policy procedures and health and safety are being adhered to
Ensuring customer records are up to date and accurate
Develop and maintain support plans
Maintain good relationships with all support providers, local authorities, and external agencies

Experience Required:

Experience in housing management or a similar role
Knowledge of housing legislation and statutory guidance
Enhanced DBS required
Clean driving licence and access to a roadworthy car with business insurance required

INDHOU

Pay: £14.00 per hour

Work Location: In person