Housing Services & Repairs - Customer Experience Advisor

A notable employment services provider in Greater London is seeking a Customer Service Representative to serve as the first point of contact for housing services. The role involves responding to inquiries via telephone, email, and social media while ensuring a top-notch customer experience. Duties include resolving service requests, maintaining customer information, and supporting the performance-driven culture. Flexibility to cover shifts and a commitment to customer satisfaction are key aspects of the position.