Housing Officer: Proactive Tenancy Support & Community Impact

BCHA is seeking a Housing Officer to manage a patch of properties in Poole, ensuring a high-quality, person-centred housing management service. You will proactively support tenants to sustain tenancies, build relationships in your patch, and help customers achieve positive outcomes.

The role focuses on maximising rental income, advising on financial inclusion, and handling tenancy matters-from sign-ups to evictions-while coordinating with partners to deter anti-social behaviour and maintain safe