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Housing Customer Liaison - Frontline & Community Engagement

Posted 59 minutes 46 seconds ago by Mears Group

Permanent
Full Time
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description

Mears Group is seeking a Customer Liaison Officer in Birmingham on a full-time, permanent basis. You will support planned and capital maintenance in social housing, provide front-line customer assistance, and ensure proactive communication throughout the project lifecycle.

The role emphasizes delivering excellent customer service, engaging residents, and coordinating with local teams to meet KPIs and standards.

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