Housing Customer Experience Advisor

We Manage Jobs (WMJobs) in Wolverhampton is seeking a Customer Service Advisor to be the first point of contact for our customers across housing-related services. You will deliver right-first-time advice and support by phone, email, social media and via the customer portal, aiming to resolve issues at the earliest opportunity.

This permanent, 37-hour-per-week role sits in the Customer Contact & Access Team, where you will promote online self-service options, handle enquiries with