Housing Advice & Quality Auditor

Cyngor Caerdydd/Cardiff Council is seeking an Advice Mentor to provide essential support within the Housing Option Service. The role includes conducting quality audits to ensure consistent advice for clients in housing need.

Ideal candidates will have experience working with the public and the ability to cope well under pressure. This position also involves assisting officers with case load decisions, contributing significantly to the service's ambition to support vulnerable individuals effectively.