Housekeeping Supervisor

Housekeeping Supervisor (Part Time)

Responsibilities:

• Management of company procedures i.e. up to 85 room audits per shift (depending on business needs), job of the day, periodical cleaning tasks etc. Housekeeping Office presentation.
• Supporting deputy head housekeeper with overseeing the team of full and part time housekeepers including management of daily sales sheets and staff time sheets and all aspects of staff planning and welfare.
• Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs.
• Managing the stock control of all cleaning products, chemicals and laundry.
• In the absence of the Head Housekeeper, attending and proactive participation of communication meetings.
• Providing leadership, training, support and motivation to the housekeeping team and ensuring we maintain high standards of excellence.
• Providing support to the Head Housekeeper and deputising in their absence.
• Effective daily utilisation of the computer system Opera Cloud.
• Supporting the Head Housekeeper with Housekeeping compliance and achieving standards via regular communication to the GM where expenditure and support is required.
• Ensuring compliance with HR procedures i.e. work permits & ID, key security, guest security and lost property procedures.
• Financial control, supporting the Head Housekeeper with Room Attendant productivity, Supervisory hours and weekly budget control.
• Assisting with the development of a proactive relationship with the Front of house team and Maintenance team, ensuring all rooms are cleaned in conjunction with guests check inc/departures.

Experience / Qualifications

• A welcoming, friendly and outgoing manner and the ability to develop and motivate your team.
• Worked within a supervisory capacity in the hospitality industry or a similar customer service sector.
• Excellent people management skills and ability to understand rotas and schedules.
• A high level of attention to detail and demonstrate high levels of quality.
• A hands on approach needed - to support the front line team and clean rooms where required, able to multitask.
• Flexible working hours, including weekends.
• Self starter qualities - ambitious, passionate with excellent leadership qualities.
• Strong time management skills, with ability to set and achieve priorities.
• Able to problem solve under pressure.

Perks

• 28 days holiday per annum (additional holiday with length of service milestones).
• Flexible schedule.
• Pension.
• Rewards and recognition.
• Growth opportunities.
• Dedicated training programme.
• Team, friends and family hotel rates.
• Up to 40% of food discounts.
• Referral bonus starting at £250.
• Three complimentary nights stays to use in the UK, Ireland or North America.
• Education & skills development reimbursement programme.
• All Northland United Kingdom & Ireland team members are eligible for their brand's specific perks in North America.

You must be legally entitled to work in the UK to apply.