Housekeeping Cleaning Operative

Housekeeping Cleaning Operative

Searles Leisure Resort is a long-established, family-run holiday resort located on the Norfolk coast in Hunstanton. For over 70 years, Searles has been one of the region's most trusted destinations for UK seaside breaks, built around the motto: "creating happiness for all ages." As part of the wider Searles Leisure Group, an independent family business operating for more than 83 years, the resort is known for its friendly, welcoming atmosphere and strong community values. The group also includes Heacham Manor Hotel and Searles Sea Tours, offering opportunities to be part of a diverse and growing hospitality and leisure organisation.

Hours: 12hrs per week (yearly average), 2 days per week, Monday & Friday

Job Purpose

The postholder will be part of the Housekeeping team. As a Housekeeping Cleaning operative, you are an essential part of our team, and you will be responsible for maintaining the cleanliness of the resort's accommodation units to excellent company standards. The key focus is maintaining excellent customer service and care whilst managing health and safety within the workplace. You will support the Company's mission and objectives through compliance to Policies and Procedures.

Key Responsibilities

• Maintaining the resort accommodation with cleaning duties including:
  • Mopping and vacuuming of floors
  • Dusting
  • Washing up
  • General cleaning of units including bathrooms and kitchens
  • Cleaning facilities
  • Stripping and making of beds
  • Cleaning outside area including patio area and furniture
  • Other cleaning & housekeeping duties as required
• Assist linen department as required to support business.
• Follow company procedures for tasks to ensure excellent consistent standards.
• Complying with all Company Policies and Procedures.
• To perform any other cleaning duties as required by Supervisor.
• Complete tasks to ensure excellent company standards are met.
• To act as an ambassador for the business and ensure that the Company is promoted externally, to all customers, on all occasions.

Key Relationships

• Housekeeping Supervisor
• Housekeeping Team

Education, Training & Experience

• Previous professional cleaning experience desirable
• COSHH Awareness (training will be given)
• Teamwork skills and the ability to act as the public face of the business

Disposition & Requirements

• Full valid Driving Licence for UK (Desirable)
• Flexible Schedule
• Maintain a professional standard of work attire
• Polite and well-mannered with good communication skills
• Ability to meet outlined expectations and standards within their role
• Reliable and organised
• Enthusiastic and energetic team player
• Good timekeeping skills
• Able to work efficiently and effectively
• Excellent customer service
• Strong work ethic