Housekeeper

Job title: Houskeeper

Position reports to: Assistant Head Housekeeper / Head Housekeeper

Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF

Hours of Work: Flexible hours available

Salary: £13.00 per hour

Benefits

• Apprenticeship and other development opportunities.
• Share of gratuities.
• Hospitality Rewards platform.
• Employee Assistance Program.
• Free meals on duty.
• Refer a friend bonus.
• Free golf for yourself and discounted for friends and family.
• Uniform provided.
• Additional Days holiday after 3 years of service.
• Food and Beverage Discount when dining at our Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents' lounge, sports bar and all public areas to deliver a refined and contemporary guest experience.

December marked the completion and opening of the new Salus Spa facilities, further enhancing the estate's luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.

Our Mission statement is

At Aldwark Manor Estate, our mission is simple yet powerful:

"Never be ordinary" in our product, quality or people -

with the ambition of being "Always Aldwark" in exceeding our guests' and team members' expectations.

Purpose of the role

To clean and service bedrooms and public areas to a high standard consistently maintain the standards set by our luxury Hotel

Main duties

• Clean and service assigned rooms and or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitising bathrooms, removing rubbish, etc. Liaising with the supervisor when rooms are ready for guests.
• Replacing used amenities, such as tea, coffee in the bathrooms replacing used towels and other bathroom amenities, such as shampoo and soap.
• Minimise waste in all cleaning areas.
• Cleaning, vacuuming, dusting, mopping public areas, such as corridors.
• Returning and restocking cleaning cart at shift end.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Report repairs or unsafe conditions to Supervisor.
• Notifying supervisor/manager of any accidents or problems while rendering service always follow established safety procedures. Immediately report any health and safety incident, security breaches, concerns, or suspicious behaviour.