Hotel Room Attendant

We are looking for a Hotel Room Attendant to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of 'The Oxford Collection' - a small, privately owned group of two luxury 5 hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. Having recently undergone a complete refurbishment programme, we have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city's beautiful skyline.

We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our 'collectives' is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.

Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.

Responsibilities

• Making up beds, cleaning and setting up sitting room, bedroom and bathroom according to hotel standards
• Turn down and restaurant cleaning
• Keeping linen areas stocked

Requirements

• Thrive on giving guests a memorable experience
• Be able to work under pressure
• Enjoy working as part of a team in a fast paced environment
• Have high level attention to detail and a positive can do attitude, with a keen willingness to learn
• Maintaining polite and professional manners at all times
• Experience working in similar hotels is beneficial, although full training will be provided

Working 32.5 hours per week over 5 days, 8:30am-3pm plus regular turn down and restaurant cleaning shifts (Monday Sunday rota with 2 days off) with an OTE up to £13.50 per hour, £22,815.00 per annum, including non contractual service charge (tronc). Part time hours may also be considered.

Benefits

• Meals on duty
• 50% discount on food within our restaurants
• Up to £700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Over time, opportunities to develop within our Company
• Uniform provided
• Pension scheme
• 28 days holiday inclusive of bank holidays per annum (pro rata)
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership, high street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request.