Hotel Reservations & Guest Experience Lead

Aimbridge Hospitality is seeking a Hotel Reservations Agent in the United Kingdom. You will oversee the reservations process from start to finish, ensuring reservations are accurate and up to date.

You will manage reservation systems, communicate with guests and hotel departments, and oversee the work of reservation agents. The role emphasises delivering an exceptional guest experience, maintaining room inventory, and applying Aimbridge brand standards across bookings.