Hotel Operations Leader: Guest Experience & Performance

Holiday Inn London - Regent's Park is seeking an experienced Hotel Operations Manager to take ownership of the day-to-day operation of a busy, high-volume hotel. You will lead, coach and develop departmental leaders, ensuring every guest experience is delivered with consistency, care, and excellence.

You will bring a hands-on leadership style, drive commercial performance, and ensure service standards across all guest-facing areas, while building a culture where colleagues can perform at their