Hotel General Manager: Guest Excellence & Team Growth

Heeton Concept Hotels in Manchester seeks an experienced Hotel Manager to lead day-to-day operations, drive superior guest experiences and robust financial performance. You will shape a culture of continuous improvement, coach leaders, and ensure brand and regulatory compliance across all departments.

The role demands hands-on leadership, a focus on EBITDA, guest satisfaction, and People BSC outcomes, while nurturing a high-calibre team and sustaining a guest-ready hotel at all times.