Hotel Duty Manager

The iconic four-star Grand Hotel Dublin in the heart of Malahide is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways. Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views. Experience dining at Coast, the Grand Hotel's seafront restaurant, showcasing the very best of fresh, local produce.

Skills and attributes

• Leadership
• People Management
• Communication & Interpersonal Skills
• Organisational skills

Description

Duty Manager - 4 Grand Hotel, Malahide

Under ownership of FBD Hotels & Resorts, an excellent opportunity has arisen for an experienced hospitality professional to join our Management team as Duty Manager. The ideal candidate will have a minimum of 2 years previous duty management experience in a hotel and will be able to demonstrate how they have contributed to running and improving the quality and operations of a busy 4 hotel.

Please note that this role will require flexibility around the working shifts (early, and late shifts).

Responsibilities will include:

• To oversee day to day operations of the Hotel when on duty.
• To ensure appropriate levels of customer care are delivered at all times.
• To ensure a consistent standard of presentation in all areas.
• To ensure SOPs are adhered to and service standards are consistent at all times.
• To ensure there is effective and appropriate supervision in areas of responsibility at all times.
• To hold daily briefings in areas of responsibility to ensure effective communication with HODs.
• To oversee and monitor daily staff levels in assigned Departments of the Hotel.
• Help plan and manage holidays and provide holiday cover for the HODs.
• Implement training as required as per the SOPs and to grow the team reporting directly to you.

Just some of the Perks of working with us

• Competitive salary & flexible working arrangements
• Staff, family & friends discounts across FBD Hotels Group
• Employee Assistance Programme (EAP)
• Complimentary access to award-winning gym & leisure facilities (The Arena Fitness & Health Club)
• Refer a Friend Scheme - earn up to €300 reward per referral
• On-site gym or fitness discounts
• Flexible schedules
• Professional development & growth
• Professional coaching
• Team bonding events
• Opportunities for advancement
• Great location
• Work/life balance
• Employee recognition
• Employee referral bonus
• Free onsite parking
• Learning and development opportunities
• E-learning and development opportunities

Grand Hotel Malahide is an Equal Opportunity Employer