Host

Host - East Coast Concepts, Liverpool

Host - Part-time, Permanent

Location: Liverpool, UK

Salary: £10.85 to £12.71 per hour

About East Coast Concepts

At East Coast Concepts, we pride ourselves on delivering exceptional dining experiences. Our team is the heart of our success, and we are dedicated to providing a welcoming environment both for our guests and our staff. We are currently seeking a friendly and organised Host to join our vibrant team in Liverpool.

Role Overview

As a Host, you will be the first point of contact for our guests, setting the tone for their entire visit. This part time, permanent position is crucial to ensuring smooth front of house operations and creating a warm, inviting atmosphere. Your role will contribute directly to the positive reputation and continued success of East Coast Concepts.

Key Responsibilities

• Greet and welcome guests promptly and courteously upon arrival.
• Manage reservations and seating arrangements efficiently to optimise flow and minimise wait times.
• Maintain an organised and tidy reception and waiting area.
• Assist with answering phone calls, taking bookings, and responding to guest enquiries.
• Coordinate with front of house and kitchen teams to ensure seamless service delivery.
• Handle guest feedback with professionalism and elevate issues where necessary.
• Support the team during busy periods by assisting with general front of house duties as required.

Qualifications & Skills

• Previous experience in a customer facing role within catering, hospitality or similar industries is preferred.
• Excellent interpersonal and communication skills with a friendly and approachable manner.
• Strong organisational skills and ability to multitask effectively.
• Ability to stay calm and professional in busy or challenging situations.
• Basic IT skills to manage bookings and reservations systems.
• Reliable and punctual with a strong work ethic.
• A passion for delivering excellent customer service and creating memorable guest experiences.

Benefits

• Competitive hourly rate of £10.85 to £12.71, reflecting your skills and contribution.
• Permanent, part time role offering flexibility and work life balance.
• Opportunity to work within a supportive and friendly team environment.
• Training and development to help you grow within the hospitality industry.
• Employee discounts on food and beverage.

How to Apply

If you are enthusiastic, personable, and ready to play a key role in our team, we would love to hear from you. Please submit your CV and a brief cover letter explaining why you would be a great fit for the Host position at East Coast Concepts.