Hospitality Training Lead - Elevate Guest Service (32 hrs)

Elite Hotels (Rotherwick) Ltd. is seeking a Training Officer to embed the company culture, service standards and behavioural expectations across the site.

You will design, deliver and support learning programmes through on-the-job, online and classroom training, working with the HR Manager and Heads of Departments to translate learning into on-the-floor performance. The role covers induction, statutory and compliance training to customer service, and mentoring apprentices.