Hospitality Supervisor, Stadium of Light

The opportunity

Delaware North UK is hiring casual Hospitality Supervisors to join our team in time for the football season at the Stadium of Light, in Sunderland, Tyne and Wear. In this electric environment, there are always opportunities to thrive. As an Assistant Hospitality Manager, you will be supporting the Hospitality Manager to lead team collaboration and operational strategy to deliver first class dining experiences and drive outstanding services for our guests. If you are the Hospitality Supervisor we are looking for to share our vision for operational excellence, take a shot at your career with us and lead energetic and diverse teams in an incredible setting. Join our team in this electric atmosphere and apply now to kick off your new career.

What we offer

At Delaware North UK, you'll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We're looking to create the future of hospitality, so if you're ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you'll receive:

• Competitive weekly pay
• Flexible part time shifts, including evenings and weekends working the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
• Free meal on event days
• Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026

Help us delight the world by applying today.

What will you do?

• Collaborate with the Hospitality Manager to support training new team members, leading a strong hospitality frontline, and promoting excellent guest service in a Tommy Banks Michelin star restaurant
• Elevate the guest experience, delivering top tier service and satisfaction
• Support in the efficient handling of guest enquiries
• Effectively support operational excellence, including inventory, staffing, and performance metrics
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence

More about you

• No degree required
• Experience supervising and leading large hospitality teams
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
• Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast paced environment