Hospitality Supervisor

The following content displays a map of the jobs location - Banstead - SM7 3AG

• Shift times: 09:00-17:30. Alternate weekends required. There may be some occasions where you will finish later depending on events taking place at the home. (amend as needed)
• Full time Day shifts available
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Banstead nearest train station
• Walking - 1 mile from nearest train station
• Close to 166 or S1 bus route

Job Introduction

Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Banstead and help shape an enriching daily life for our residents.

Your Role at Signature

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve:

Managing the planning and delivery of hospitality and wellbeing services across the home

Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement

Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service

Maintaining robust housekeeping standards for cleanliness and comfort

Planning and supporting activities that encourage creativity, movement, and social engagement

Advocating for resident choice and independence in everything you do

Responsibilities will vary on each shift depending on which department you are supporting.

What we're looking for

Desired Qualifications and Skills:

• Experience in a similar hospitality role
• A genuine interest in supporting older people, including those with dementia or special physical needs
• Strong organisational and leadership skills
• Knowledge or hands on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus
• A team player with a warm, compassionate approach

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.