Hospitality Supervisor

Evolve is currently recruiting an experienced and motivated Hospitality Supervisor to work with a prestigious law firm in Central London. This is a hands on supervisory role, leading a small hospitality team to deliver an exceptional, seamless service across meeting rooms and hospitality areas in a fast paced professional environment.

Key Details

• Hours: Monday - Friday (daytime shifts)
• Location: Corporate client site, Central London
• Pay: Competitive rate + holiday pay

Key Responsibilities

• Supervising and coordinating the day to day activities of the hospitality team
• Acting as the primary point of contact for client queries and requests on site
• Overseeing the setup and servicing of meeting rooms to the highest standard
• Managing the delivery of lunches, refreshments, and hospitality services for clients and staff
• Ensuring a consistently professional, warm, and welcoming service is delivered at all times
• Monitoring and maintaining the cleanliness and presentation of all hospitality areas
• Welcoming and escorting guests, ensuring a smooth and professional visitor experience
• Supporting reception and front of house duties, including managing bookings, calendars, and correspondence
• Upholding and enforcing food safety and hygiene standards across the team
• Proactively identifying and resolving operational issues before they impact service
• Training, briefing, and supporting team members to maintain high performance standards
• Reporting to management and providing updates on team performance, service quality, and any incidents

Requirements

• Minimum 2-3 years' experience in a hospitality, reception, or front of house role, ideally within a corporate or professional environment
• Previous supervisory experience is essential
• Strong leadership and people management skills, with the ability to motivate a team
• Excellent customer service and communication skills, both written and verbal
• Confident using IT systems including email, booking platforms, and calendars
• Highly organised, reliable, and able to manage multiple priorities under pressure
• Immaculately presented with a professional, polished appearance at all times
• Punctual, proactive, and a natural problem solver
• Available Monday to Friday