Hospitality, Supermarket Assistant

About the role

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively bring our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

• You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
• Staying on top of stock levels, ensuring the products our customers love are there when needed.
• Taking great care while working with open food and ensuring all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
• Maintaining your knowledge of new products and having a good understanding of Waitrose's food values (e.g. animal welfare).
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Experience of working in a catering / hospitality environment.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of full time work (up to 37.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends between the hours of 05:00 - 20:30.