Hospitality, Supermarket Assistant

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About the role

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively bring our ethos - passionate Partners serving food lovers - to life, using your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise sales and profit.

Key Responsibilities

• Take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
• Stay on top of stock levels, ensuring the products our customers love are there when needed.
• Take great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
• Maintain knowledge of new products and have a good understanding of Waitrose's food values (e.g., animal welfare).
• Support the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Experience of working in a catering / hospitality environment.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Important points to note

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you will be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early if we receive a high volume of applications, and therefore we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.